international moving company

Key questions to ask your international moving company

Moving across the ocean, or moving internationally, might as well be one of the most stressful things you ever do in your life. But, it can also be the opposite. How? By using the services of a good moving company. With their help, you will have nothing to worry about. Well, at least when it comes to moving-related issues.

However, do not get your hopes up just yet. You must first find a moving agency that suits your needs and your budget! To do that, you must prepare yourself for asking a lot of questions. We are here to help you with that. Thus, if you want to know some of the key questions to ask your international moving company before you sign any papers and let them handle your relocation, keep on reading.

Is the Door-to-Door Service Included? 

When looking for an international moving company, you may come across a shipping company. And, you may be drawn to them as they are a lot cheaper. So, what is the catch? The catch is that there is a huge difference between an international moving company and an international shipping company. Namely, only the moving company will be able to provide you with a door-to-door moving service. In contrast, the shipping company is solely responsible for shipping between two ports, and nothing else.

Thus, do not be fooled by the lower price. That can only lead to more work on your part, and they will definitely not ease the process of you moving into a new home! You will be the one responsible for packing, relocating, shipping, and moving your possessions between the ports. It can be a struggle, especially if you have never done it before. Only movers that offer door-to-door service can help you organize a stress-free international relocation.

two people carrying boxes.
 If you want the easier way out, look for an international moving company, not shipping

What is Your Quotation Process Like? 

After ensuring that you have found an international moving company (not shipping), you should prepare some quotation questions. That is, ask them what kind of quotation process they offer. The best companies provide in-home estimates, where they visit their client’s house, take a look at everything, and then give a quote. The best part about these quotes is that they are accurate. You will be able to know the exact price of your international relocation from the beginning.

Some companies offer online or over-the-phone estimates as well. However, they are never precise as you cannot explain everything; for example, your stairs condition or your door width versus the width of your sofa. So, for an exact quote, you want an in-home estimate.

How Are Your Costs Calculated?

If you plan on leaving the US in safe hands, expect to pay more. But how much is really more? Well, the only way to find out is by asking the moving company how they calculate their costs. Some companies charge by the amount of stuff you plan on relocating, some by the mileage or cubic meters. And, some have additional fees, which can be anything from disassembling specialty items to heavy lifting.

Be careful. When some offers seem too good to be true, they probably are. You may get a cheap online estimate from a moving company, but be sure that the bill you will get after the move will be a lot bigger once they calculate all the additional costs. So, save yourself from that shock, and obtain all the necessary information immediately.

international moving company
By knowing exactly how moving costs are calculated, you will avoid unpleasant surprises later on

Do You Offer Packing Services? 

Believe it or not, but many moving companies today do not offer packing services. Most of them specialize in taking the things you packed and relocating them to your desired address. But, of course, there are still those good old-fashioned moving companies who do it. So, ask around.

Packing services are really important, especially when you are moving long-distance. You need your items prepared and safely packed to ‘survive’ this trip across the ocean. If you decide to do everything by yourself, not following the packing rules and using DIY kind of packing materials, you risk that your items will not arrive in one piece. And you want to avoid that.

Packing supplies which an international moving company can provide
Professional packers can be a life-saver when relocating long-distance

What Type of Insurance Do You Offer?

If the company you found does not offer insurance, you better run. And that is one of the best moving tips anyone can give you. All reliable and reputable movers provide insurance! But, it is your job to find out what that insurance does and does not cover. Do not settle for the answer – yeah, we have insurance. No, dig deep.  

For example, some companies offer insurance for all of your items but only during the transport. That means that if something happens to your belongings during loading, unloading, or moving around, you will not get a refund. Or, some moving companies may offer insurance from damage but not theft. Thus, ask around, and as previously mentioned – dig deep. Try to find an international moving company which will give you ‘full’ insurance!

As you can see, you can spare yourself a lot of trouble by being informed. Luckily, all you have to do is ask. Now that you know the key questions to ask your international moving company, you can plan your relocation better and avoid unnecessary stress.